Information about the damage deposit

At Rent a room Townhouse, we aim for transparency and peace of mind for all our guests. The damage deposit ensures the upkeep of my beautiful property and its contents, allowing us to continue providing excellent accommodation. This page explains everything you need to know about our damage deposit policy.

Frequently asked questions about damage deposits

We understand you might have questions about the damage deposit. Here, we address the most common inquiries to ensure you have all the information before your stay with us.

The damage deposit covers any damages to the property or its contents. If the value of the damage or breakage exceeds this amount, guests will have to pay the remaining cost straight away for any necessary repairs or replacements. For a 2-night booking, the deposit is £200. For bookings of more than 2 nights, it is £300.

When a couple rents a room, they will be using the kitchen, bathroom, terrace, utility room, living room with TV and Wi-Fi, and various furniture. Therefore, the amount of the damage deposit depends on the length of your stay. For 2 nights, it is £200. For more than 2 nights, it is £300.

Guests provide the damage deposit in cash on arrival when they receive the keys. The deposit is returned in cash upon departure, provided everything is in order when they hand back the keys.

Damage or breakage to the TV, Wi-Fi, sofas, any furniture, cutlery, plates, kitchen appliances (including the washing machine), the front door of the property, locks anywhere on the property, anything in the bathroom, windows, drawing on paintwork, or any cause of damage to roofs, walls, or the interior of the property could result in the forfeiture of some or all of the damage deposit.

Ensuring a comfortable stay for everyone

Our damage deposit policy is designed to protect our property and maintain the high standards we offer. This allows us to ensure that every guest enjoys a pristine and well-maintained environment. If you have any further questions, please do not hesitate to contact us.

Information about the damage deposit

Frequently asked questions about damage deposits

Could you explain why guests need to pay a damage deposit when they rent a room at your Townhouse?

What is the typical amount you ask for as a damage deposit, and is it a fixed amount for all rooms?

How do guests get their damage deposit back after their stay, and how long does this usually take?

What kind of damage or issues would lead to you keeping some or all of the damage deposit?

Ensuring a comfortable stay for everyone